Is anyone experiencing an email delay?

durlston
Contributor
Contributor

Are any other paypal retaillers experiencing a delay in paypal sale notification emails coming through to them.

All day today our paypal emails have come through around 6 housr after the transaction was made by the customer?

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12 REPLIES 12

enchan
New Community Member

Here too, upto 11-12 hour delays on receiving payment  notifications - Paypal, why is this taking so long to fix??

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cassiehvu
New Community Member

I'm experiencing the same problem. It's been a month now... Paypal not fixed yet... hope this  topic will bring attention to Paypal.

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PayPal_paula
Moderator
Moderator

Hi guys,

 

Sorry to hear you are experiencing latency issues with our payment notification emails.

 

I will say that there are times when you will notice a delay in your payment notification emails as this can happen from time to time. As soon as this is confirmed or advised to us our technical team will start working on it straight away.

 

This can take some time to resolve however our technical team will continue to work on it until it is resolved.

 

I hope this helps and please keep me updated if this continues.

 

Paula

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