Help confirming if an email is from PayPal

PayPal_paula
Moderator
Moderator

HI all, 

 

We're committed to making it easy to identify legitimate emails. We're working closely with companies like Google and Iconix to give you the best protection against fraudulent, phishing and suspect emails.

 

Iconix have developed software called 'Iconix eMail ID' that helps to protect you from fraudulent emails by confirming whether you received a legitimate PayPal email. You can download this software for free by just clicking a button on our website. After Iconix eMail ID has been installed, you will see an Iconix eMail ID icon (A gold lock with a tick) whenever you receive an authentic email from PayPal. It works with most of the major email services.

 

For more information on Iconix Email identification:

  1. Go to www.paypal.com/uk and log in to your account.
  2. Click ‘Safety Advice’ near the top of the page.
  3. In the 'Safety Tools' box near the bottom of the page, click 'Learn More'.
  4. Click 'Learn More' in the Email Identification box. 

I hope this helps.

Paula 

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21 REPLIES 21

mitchg
New Community Member

i cant findtoolbox to access iconixemail

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studiot
New Community Member

Well it's 2017 and this type of scam has got more sophisticated, like many others.

 

Just received this version

 

"

Pay​Pal

Dear Customer,

New connection detected from a different location than your. If it was not you, you have to update your informations from the link below. This process does not take more than 3 minutes.

Unlock my account
​ If you can't click and you are using Gmail,Yahoo or Hotmail, please move this email to your Inbox folder, then try again."

 

It was apparantrly from paypal.com 

 

BUT THEY SENT IT TO THE WRONG EMAIL ADDRESS.

 

Additionally it allegedly had an attachment, which did not show up in my outlook.

 

Trash the rubbish quickly and move on with your life.

 

Hope this helps someone else.

 

🙂

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