Customer payment

Kirstin13
New Community Member

Hiya, I am just looking for some advice and hopefully someone can help?  I am new to ebay and have been selling some items.  The query that I have is that when people have paid the icon of the egg timer comes up saying that it is being processed through Paypal but it still says on my ebay page that I am still awaiting payment for the item; when I look on Paypal there is no record of any pending payments, am I doing something wrong, I have verified my ebay and bank account??  Any help is much appreciated.

 

Kirstin

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.



Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.