"We couldn't confirm your identity"
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I'm new to paypal and I want to add money from my checking to this paypal account. I clicked on "Add Money", filled out the blanks, and I get this? Why? What do I do??
There was a problem with some of your info. Sometimes this is because of a recent move or name change.
You can shop or send money with your linked bank or card, even without a balance.
If you still want to add money, go to the Resolution Center to confirm your identity.
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Firstly have you 'added' and confirmed your bank account on paypal with the 4 digit code?
Have you set up the direct debit mandate?
Secondly you don't need to add funds to your paypal balance as a buyer as paypal will take direct from your funding source (once its set up).
Its probably easier for you to add a debit or credit card > verify it > then you can go ahead and pay during checkout and paypal will take direct from your card.
Advice is voluntary.
Kudos / Solution appreciated.
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