eBay Europe sarl RIP OFF

[BrendaSharman]

I've been charged out if my account off eBay Europe sarl , I've contacted eBay to ask what's going on , they said the money isn't being withdrawn from then , and PayPal says its eBay ... What's going on I'm not impressed at all !!!!

[PayPal_Siobhán]

Hi Toniboro, 

Does the charge show eBay Europe Sarl next to it? If so, this is a charge for eBay seller fees, I would suggest contacting eBay directly and they will be able to help with a breakdown of these fees.

Let us know how you get on,

Siobhan 

[silen]

hi eBay Europe sara why you charge me ,£17.94 . I have not sold anything . plz check my eBay account history and refund my mony.

[silen]

hi eBay Europe sarl why you charge me ,£17.94 . I have not sold anything . plz check my eBay account history and refund my mony.

[montysuerte]

I am having €19.18 taken out of my Spanish account each month by  PayPal Europe sarl I cannot find anything that I have agreed to and have never sold anything on Ebay.  I would be most grateful if you could help me or at least point me in the right direction to stop any further payments being taken out

Many thanks

Jane Eskdale

[PayPal_Sophie]

Hi montysuerte,

Welcome to the Community Forum! So sorry to hear about this.

We offer 100% protection on any payments you did not make yourself through PayPal. I would advise changing your account's password and security questions as soon as possible in order to secure your account. You can also report any unauthorised transactions to us by following these steps:

1. Go to www.paypal.com/uk and log in to your account. 
2. Click Resolution Centre near the top of the page. 
3. Click Dispute a Transaction. 
4. Select 'Unauthorised transaction: I did not authorise a recent transaction.' and click Continue. 
5. Follow the on-screen instructions. 

If you experience any further difficulty, please contact Customer Support directly so we can take action on this. You can find our contact details by clicking on 'Contact Us' at the bottom of any page when logged in.

Thanks in advance,

Sophie

[alterantive]

Please tell me how to get back my money.  I have not sold anything and I have been charged with £5.32 GBP. 

[kernowlass]

@alterantive

You may not have sold anything but have you listed anything??

if you list with any upgrades ie extra piccies / BIN's etc then you would still pay a fee.

Go and look in your "my ebay > seller account."

     ************************************

I volunteer my time on here to help you, so leaving kudos or marking one of my posts as a "solution" would be appreciated.

[Jullibe2012]

Why have I been charged fir items I've sold when it was supposed to be listed free? 

[Jamesm25]

Hi Paula,

i noticed that that your the admin for PayPal. Can I ask you a question.

i recently received an email saying I owe eBay Europe Sarl £17.99 and I don't know why?? I haven't sold anything lately apart from last month which I sold for £180 but only received £173 of the money so I'm confused.

can you help?

regards

james 

[kernowlass]

@Jamesm25

You pay EBAY about 10% for every sale you make so you sold something for £180 and so your EBAY fee was £18 (or £17.99).

Then you pay PAYPAL 3.4% + 20p per transaction so that your £180 = £173.

Your EBAY fees are invoiced to your monthly but your PAYPAL fee is deducted before the rest of the payment is credited to your paypal account balance.