Recent withdrawal queries

PayPal_david
Moderator
Moderator

Hi everyone,

 

I'd like to apologise about the delay in giving an update on this. We have been investigating your queries and responses.

 

Nowadays, we aim to withdraw money to your bank within 2 hours of you initiating it from your PayPal account. This is much faster than before.

 

However, our system delays a small amount of withdrawals for security reasons. These will usually take 21 hours to complete, a very small amount can take 72 hours. These will show as being “under review” in your PayPal account.

 

You can find the small print in our UA in section 6.2.b.3.

 

P.S. While I hope this sheds some light on the situation, I understand your frustration and confusion. I’ll make sure to forward your feedback, too.  

 

Thanks,

 

David.

Login to Me Too
253 REPLIES 253

stratfordlibran
Contributor
Contributor

@moosepaw wrote:

just done a withdrawal for £4.00 and it said it is being reviewed for security purposes that is complete and utter rubbish

 

it makes no sense what so ever


 

To all the victims of Paypal,

 

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

 

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

 

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

 

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

 

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

 

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

 

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

 

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

Login to Me Too

savage23
Contributor
Contributor

I agree, its a joke, i withdrew the money when i needed it 60 hours ago (3 days ago) and  im still waiting.

I missed paying my bills and me and my wife are skint. This can not be fare, i am sure they have found a loupole to make it legal however i think its diabolical and messing with peoples lives. Paypal be warned, this means i am pleeing for you to release my funds asap!

Login to Me Too

stratfordlibran
Contributor
Contributor

@savage23 wrote:

I agree, its a joke, i withdrew the money when i needed it 60 hours ago (3 days ago) and  im still waiting.

I missed paying my bills and me and my wife are skint. This can not be fare, i am sure they have found a loupole to make it legal however i think its diabolical and messing with peoples lives. Paypal be warned, this means i am pleeing for you to release my funds asap!


 

To all the victims of Paypal,

 

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

 

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

 

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

 

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

 

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

 

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

 

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

 

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

Login to Me Too

stratfordlibran
Contributor
Contributor

@Zwixy wrote:

Sorry but that's the same crap answers we get from everywhere.

 

Why are some being held for 21 hours and others for 72 hours? I made 2 withdrawals in the same day and one has 21 the other 72. 

 

Of course paypal would have a line for it ready in their stupid conditions.

 

You're either just keeping a certain amount longer to get interest on it or your system just can't take it (which seems ridiculous)

 

Your topic has no value and just frustrates people like me that have been on the phone and had the robot replies by email...


To all the victims of Paypal,

 

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

 

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

 

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

 

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

 

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

 

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

 

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

 

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

 

Login to Me Too

plingard
Contributor
Contributor

I have been waiting 21 days for a pending balance to be released, even thought it says the payment will be released on 29th April, I am still waiting for it to be released and it is now 30th April???

Login to Me Too

PayPal_david
Moderator
Moderator

Hi guys,

 

I understand how frustrating this must be for you and I have forwarded everyone's concerns to the relevant people.

 

All I can advise at the moment is that we are still looking into this.

 

David.

Login to Me Too

chrisnsophie
New Community Member

hi I did a withdraw request 3 days ago and the money is till not in my account I was just wondering if you could help me plz?

Login to Me Too

stratfordlibran
Contributor
Contributor

@chrisnsophie wrote:

hi I did a withdraw request 3 days ago and the money is till not in my account I was just wondering if you could help me plz?


To all the victims of Paypal,

 

Having seen NUMEROUS highly disconcerting negative reviews on the appalling and very evidently lack of Customer Service from Paypal.

 

I can strongly suggest one thing that can work.  GLOBAL Petition requesting ALL relevant authorities to Haul in Paypal's key Directors and shake them into understanding that serious reform MUST be done to avoid Unhappy and thoroughly annoyed Customers.

 

If you as an individual make a complain on your OWN - you will very likely be dismissed as a Whinger, Moaner, Noise maker and a Nutter!!  Companies like Paypal DO NOT take Notice of Individuals.

 

It is actually very simple action and CAN work.  How do I know this?  I launched a Global online petition campaign against another Giant Corporate and it took me just over 6 weeks to Garner support/signatures of over 12,000 very hacked off customers - then I forwarded/posted (via Recorded Delivery) to European MP's and various Authorities over 3 countries.  GUESS What??!!  Issue resolved and everyone got compensated! YUP!  ALL of us hacked-off PayPal customers must join together and sign a petition which I will create shortly and start a Global campaign!

 

As PayPal has MILLIONS of customers and a vast proportion of them have and are being messed about by the abysmal Customer service - it is not difficult to garner over 20,000 support/signatures.

 

Just type in Petition against Paypal appalling review in any search engine within 4 hours by now and FB, Tweet all your contacts who have/had a Paypal account and genuinely wants Paypal to be reformed so that Paypal actually does what it says in it's slogan PayPal - The Safer and Faster way to pay.

 

Remember that we the-hacked-off customers of Paypal MUST go viral in seeking plenty of supporters for the petition, Therefore Once you find the Petition: PayPal MUST Reform and improve Customer Service online - Tweet & FB to Everyone.

 

I now have 11 ebay customers who unfortunately cannot receive their items which are due for despatch this morning because all their payments have been frozen "Pending Review".  I am just dreading having to write the apologetic emails to each and everyone of them for an issue caused by PayPal.

 

Login to Me Too

RoofyDoof
Contributor
Contributor

My transfer to my bank is now saying complete after being pending since Friday yet the money has still not arrived in my bank. Yesterday when calling paypal I was told it should only take 2 hrs to appear then I was told 21 now i'm being told 72. Which one is it? and why put it as complete if it's still under review?

Login to Me Too

dawnn9265
Contributor
Contributor

I had the exact same issue with withdrawals.  I was told upto 72hrs, but most clear after 24hrs.....waited 24 and no deposit - called paypal, spoke to agent they said review done sent to my bank, and they said it was my bank holding funds......called bank, they showed no deposit pending.  Called paypal and was told - not cleared will take 72rs....lost my sale and customer!  Spoke to supervisor who was very rude and was basically told, sorry if we gave you wrong info twice but cant do anything for you.  paypal really needs to get this process under control - no excuse for this poor service.  three withdrawals made - all three under review, regardless of the amount.  shame on you paypal......shame

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.