Issues with withdrawing my refund

hamolloy
New Community Member

I got an email to say a refund I had been waiting on had been refunded to my account yesterday. I checked my account and it's there in my activity as refunded. 

 

I then went to withdraw the money and it says I don't have a balance?

 

I'm not sure how to access the funds from my account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@hamolloy

 

If you funded the original paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (paypal say allow 30 days but I have never waited longer than a week for mine).


Advice is voluntary.
Kudos / Solution appreciated.
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