I have had money stolen from my account by scammers

FrancisUK
Contributor
Contributor

Hello there,

I had scammers take this 

 

Paid with PayPal balance Transaction ID 30S64735ED0083459
Seller information PayPal Digital Gifts +44 4089674122 Invoice ID 2022397190
Purchase details
£100 App Store & iTunes Gift Card
£100.00
Item numberUK-01-001-001-100
 
Total
£100.00
 
out of my account.
you can tell by the item number UK-01-001-001-100 
that this is a false and a scammer by terrorist.
I hope that PayPal is not funding these terrorist scammers.
 
How do I get PayPal to get the £100 back to me Please help.
 
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6 REPLIES 6

kernowlass
Esteemed Advisor
Esteemed Advisor

@FrancisUK

 

Click on the transaction > click on 'report a problem' bottom of that details page and open a dispute for an 'unauthorised transaction'.


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FrancisUK
Contributor
Contributor

Already tried that with PayPal 

I get blocked from opening a dispute and this message

 

JAN
23
PayPal Digital Gifts
Payment
- £100.00
You cannot dispute a transaction of this type.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FrancisUK

 

Thats because you are not covered by buyer protection for that sort of item.

So your only hope is if you funded that payment via a credit card then contact your card issuer and see if they will chargeback for you.


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FrancisUK
Contributor
Contributor

I did not make the transaction

did you even understand the post you spoke about here

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kernowlass
Esteemed Advisor
Esteemed Advisor

@FrancisUK

 

The transaction was made FROM your paypal account whether you made it or not.

So if that transaction was funded from your credit card then do a chargeback.

If your paypal account was hijacked and used without your consent then they could equally have used your 'funding' source to fund it.


Advice is voluntary.
Kudos / Solution appreciated.
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FrancisUK
Contributor
Contributor

there is no credit card 

where did you read from my credit card ?? Please advise.

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