Hi there Amandinexxx,
If you have a scanner or digital camera, you can scan or take a picture of the documentation and then upload the information directly on your PayPal account. This would be a lot quicker and you are not required to get a fax cover sheet either.
Please upload the information to us by following these steps:
(Please be advised that this is a workaround and you will not need to change the name on your account through this process):
1. Log in to www.paypal.co.uk
2. Click 'Help'
3. Click the link 'Ask Louise'.
4. Type 'How do I change the name on Personal/Premier Account' on the virtual chat then click submit.
5. On Louise's response, click 'Secure Form'. (This opens up a new page)
6. Select the first option then continue
7. Click Upload Files.
8. To upload your documentation, click 'Browse.'
9. Select the file you want to attach.
10. Click 'Open.'
11. Click 'Attach this File.' Information about your file appears under the Attachments box.
12. Repeat as many times as required, up to a total file size of 5000kb.
13. Click 'Send Files to PayPal' to submit.
14. Send us an email through your account to let us know you have submitted the documents.
I hope this information helps,
David.
