email

[ka7ums]

I will no longer be using an email. I have tried to change the email address but paypal have said i cant - cant edit my primary email. I need this new address as my primary email as i will not be using the old address anymore! this is ridiculous!

Any help, suggestions gratefully received

[kernowlass]

@ka7ums

Well its not ridiculous, its pretty easy.

Add the new email address and verify it > make it primary > remove the old one.

[ka7ums]

That's the whole point. It won't let me. I've been trying to do just that. Nevermind.

[kernowlass]

@ka7ums

No you said you had tried to EDIT your primary email address.

You can't EDIT your primary email > you have to add the NEW ONE > then make that one PRIMARY > then you can REMOVE the old one.

And your welcome !!

[ka7ums]

Yes I have tried to that. At the 'make this my primary address' option where you press the tick. The tick doesn't work.

[kernowlass]

@ka7ums

There are some email addresses that paypal don't accept.

Maybe give paypal customer services a bell and see if that is the reason or if not what the problem is?

>>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

[ka7ums]

Thanks