account limited when buying

hasman
Contributor
Contributor

I have a big problem with paypal, i have tried to buy something from ebay and when I have selected the address from ebay and tried making the payment through paypal, they froze my paypal account straight away and started and investigation on the funds. May i ask why this could be please help.

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

Unfortunately no one here can answer that question because we don't have access to user account information.  The built in security is designed to look for patterns in purchases, specific IP addresses, number of disputes and/or chargebacks, conflicts with names and/or addresses, bad credit cards, large spike in transactions or dollar amounts, etc.  PayPal will or may have already contacted you for additional infomation.

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hasman
Contributor
Contributor

I think paypal may have lin ked my old account with this one, so does that mean that i cannot use that shipping address again. please help

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