Unable to move account to different country, unable to close account - Frustrating!

domnk
New Community Member

Having used my Austrian PayPal account here in the UK for a while, I finally wanted to move the account over to the UK so that I could register my UK bank cards with it.

 

Since PayPal does not give the option to move an existing account to a different country, I have been trying to close my account for a couple of weeks but consistently get the message that there is a "problem" and I should "try again later."

 

Right now I am therefore in the position that I can neither really use my account, because I would want my expenditures to come out of my UK accounts, nor can I close it and open a new one, because your system is preventing it. This is frustrating and should be fixed.

 

What steps can I take?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@domnk

 

You are supposed to close your paypal account BEFORE you move countries, withdrawing all funds and bank / card info first.

Your best bet is to phone customer services and see if they will do it for you.


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Kudos / Solution appreciated.
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