URGENT - HOW DO I CHANGE MY BUSINESS PROFILE BACK TO PERSONAL

goldieloc007
New Community Member

Hi all,

please i want to change my profile back to personal as against business which i tried to upgrade to. thanks

also, how do i designate a primary card.

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@goldieloc007

 

Contact customer services and they will downgrade it for you but they will only do so once.

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".




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Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@goldieloc007

 

Contact customer services and they will downgrade it for you but they will only do so once.

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".




Advice is voluntary.
Kudos / Solution appreciated.
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