Trying to add a new card to profile - problem.

Laylo
New Community Member

Hi,

 

I'm trying to add a credit card to my account but it says the card is already registered with another account.

 

It shouldn't be, and I'm trying to figure out how to find out which account it is associated with and how to fix this.

 

Appreciate any help...

 

Thanks!

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2 REPLIES 2

soph20
New Community Member

Hi, i had the same notification when i tried to pay for an Ebay item!

I was just wondering if you managed to sort it and fix it?

help help help lol!

thank youuu x

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PayPal_david
Moderator
Moderator

Hi guys,

 

This is an issue that is complicated to resolve easily I'm afraid Smiley Sad.

 

The quickiest and easiest way that we could resolve this issue for you both would be if you try and contact us directly. We can try and locate exactly where your card is registered and where possible, resolve the issue while speaking on the phone with you.

 

I hope this information helps,

 

David.

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