I didn't received two small deposits from PayPal.

pimyadha
Contributor
Contributor

I would like to inform you that i didn't received two small deposits from paypal. 

Is something wrong or have some problem?

Please help me.

Thank you so much.

 

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1 REPLY 1

PayPal_Sophie
Moderator
Moderator

Hi pimyadha,

 

Thanks for posting on the Community Forum and sorry to hear about this.

 

It can take 2-3 working days for the deposit amounts to show on your bank balance. If you don't see the amounts after this timeframe has passed, you may need to re-request that they are sent.

 

If you have contacted your bank and/or received your bank statement and the amounts are not showing, you may have incorrect bank information registered with PayPal. In this situation, you can double check your bank account information. If the bank account information is incorrect, you can remove it and re-add the correct bank account information.
 
If it's been more than 3 business days and you haven't received your deposits, even though your bank information is correct, you'll need to speak with someone at your bank. Please contact your bank to ask why you haven’t received your deposits and to check that they accept electronic transfers.
 
I hope this helps 🙂
Sophie
 
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