I cant close my account! Please someone help me with this

Honested
Contributor
Contributor

Hello,

 

So i have created this account and now I want to delete it, I dont like my details being stored anywhere and I wont be using paypal with this email, perhaps a different one.

 

When i try to close my account it tells me to call customer service but I work every day and I start before and end after the paypal line is open?

 

I just want my account closed and my details gone... Please someone tell me why this is happening.

 

It is saying "There is something that needs to be resolved"?

 

Please, and thank you 

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2 REPLIES 2

Honested
Contributor
Contributor

Please?! I really need to close this its making me panic super hard that they have my details and I cant delete them...

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PayPal_Siobhan2
Moderator
Moderator

Hi Honested,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

If you are unable to close the PayPal Account yourself there may be an outstanding issue that needs to be resolved first. If there is a limitation on the account, any open claims, pending payments or active billing agreements they may prevent you from closing the account. Please call us on 0800 358 7911 and we would be happy to assist.

 

- Siobhan

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