How on EARTH do you contact PayPal?

[gatita123]

I cannot believe how impossible PayPal can be at times.  All I wanted was to add a credit card.............easy eh?

NO........... I was informed that I was I would recieve a code.  Effectively TWO codes arrived!! I entered the last to arrive.......... it refused it, I then entered the other code, and I was informed my card was now blocked, and I had to send to PayPal my PASSPORT!!!!!!!!!!!!!!!!!! to rectify the situation. PLEASE just what kind of nonsense it this?

I tried (what a joke) to telephone PayPal, all I had was an automated message  sending me in circles, how disgusting this NON customer service is.

Can anyone help in anyway please.  All I wanted was to book myself a holiday, I think I will forget about the whole things, just too much hassle.

[kernowlass]

Click on the words "Contact us" at the bottom of paypal pages > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent.

OR have you considered contacting Customer Service via Facebook or Twitter?

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[gatita123]

Thank you very much for your reply. I tried calling them (I am in Spain) but was kept on the automated replies.  I find this outrageous with an international call.

I will try shaming them into replying on Facebook, but they obviously couldn't care less about the people that use their system.

Oh yes, I tried paying with yet another card, this one was accepted, but the charge for paying for my holiday was''''''''''''''''''''''''''''''

'''''''''''''''''''''''''''''' wai for it!  45 Euros!!!! cost of holiday 1000 Euros.