How do I remove a charitable status from my account

jojob
Contributor
Contributor

I have been a verified paypal user for several years.  Recently I bought an item from ebay but when I went to pay for it I could not because I was told I was over my limit.  Although my paypal account is linked to my bank account I could not pay for the item until I added another card to my account.  During the process of adding the new card I had to go through another varification process, but was eventually able to pay for the item.  I have now received a message asking me for details about my charitable status and about tax exemption etc..  It say I am registered as a charity.  I AM NOT A CHARITY,  nor am I a business.  I am an individual who just use paypal on the internet.  I have tried to amend/update my account but it wont let me. Has anyone else had this problem or does anyone have any ideas of how to solve this problem?

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PayPal_john
PayPal Employee
PayPal Employee

send an e-mail to PayPal stating this. You would have filled out the personal/business information form saying you are receiving payments for charitable or non-profit purposes which would have flagged our system. It can be removed within a day or two if you e-mail in your details.

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