Experiencing technical difficulties error message - update account details / lift limit

simonsell
Contributor
Contributor

I have received a message about reaching the account limit, and how to proceed to lift the limit,

When clicking on 'resolve' I then complete the form with address and contact details and click 'next'

 

The next message I get is

'something seems to have gone wrong - we're experiencing some technical difficulties. Please try again later

 

- and this is constantly appearing despite trying 10 + times over the course of 5 days -

Everytime I do this it also adds another address to my contact lists.

 

Please help - My limits are rapidly approaching !!!!!

 

 

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1 REPLY 1

PayPal_Intars
Moderator
Moderator

Hi simonsell,
 
Welcome to the community forum and thanks for posting.
So sorry to hear this. Are you still experiencing issues? 
Please reach out to the specialist team via email, phone or through Twitter @AskPayPal or via Private Message on our Facebook page at https://www.facebook.com/PayPalUK. They'll be happy to run through this with you in detail and get to the bottom of the issue.

Intars

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