Downgrading to Personal - limits?

poppy_keeper
Contributor
Contributor

Hi, I have a Premier account at the moment because I used to sell a lot but I don't sell very much anymore and I think I want to downgrade to a Personal account but does anyone know the limits of how much you can receive in payments to a Personal account before being automatically upgraded to Premier please? Thanks, Poppy

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3 REPLIES 3

PayPal_david
Moderator
Moderator

Hi there Poppy_keeper,

 

If you would like to downgrade your PayPal account, you can do so by following the steps that I have included below:

 

1. Log in to your PayPal account at www.paypal.co.uk
2. Click ‘Contact Us’ at the bottom of any page.
3. Select 'Email us'.
4. Choose ‘My Account’ in the Topic box, and then select ‘Changing/Updating Account Information’ in the Subtopic box.
5. In the Message field please write that you would like to downgrade your account and the reason why. Then, click ‘Continue’.
6. We'll review your request and email you back within 24-72 hours.

If you downgrade your account to a Personal account, please be advised of the following:

• You are able to downgrade from a Business/Premier account to a Personal account only once. If you upgrade your account to a Business/Premier account in the future, you won't be able to downgrade to a Personal account again for the lifetime of the account
• All payments received into a Personal account from eBay, auctions, Personal payments and Website Payment buttons (e.g. Buy Now Buttons, PayPal Shopping Cart, or Subscriptions payments), will be limited to the Personal account's Receiving Limit of £1,900 GBP.

I hope this information helps,

 

David.

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poppy_keeper
Contributor
Contributor

Hi David,

Thank you for answering.

Is the £1,900 GBP for the whole lifetime of the account/annually/etc.?

Does anything you've received previously count towards that limit?

Many thanks,

poppy_keeper

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PayPal_david
Moderator
Moderator

Hi there poppy_keeper,

 

The £1,900 GBP limit is an annual limit that would reset every year from the date you first made a payment from your account. Any payment that is received in to your PayPal account would count towards the total receiving limit on your account.

 

I hope this helps,

 

David.

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