Credit card preferance

Kazmo24
New Community Member

I have both my bank account and credit card on my account.  If I buy anything it automatically comes from my bank account.  I don't want this.  Can I opt for my credit card to be used so I don't have to delete my bank account?

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4 REPLIES 4

Kazmo24
New Community Member

*preference (sorry, have to correct myself!)

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PayPal_david
Moderator
Moderator

Hi Kazmo24,

 

When you use PayPal to send money, we always attempt to take the funds from your PayPal account balance. If you have no PayPal balance, or not enough to cover the whole payment, we'll take the remainder from your bank account. If you don’t have a bank account added to your PayPal account, your debit or credit card will be charged instead.

Our payment method hierarchy is as follows:

1. PayPal Balance.
2. Instant Bank Transfer.
3. Credit or Debit Card.
4. eCheque.

However, you can manually change the payment method for any particular payment. Click the 'Change' or 'More Funding Options' link on the final page during the Send Money process and select a different payment method.

 

Currently, there is no facility in place in order to make a credit/debit card the primary source of funding on your PayPal account. You would need to change it any time you make a payment through your account.

 

David.

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gosnelld
New Community Member

David,

 

I have tried this and it just payment from my bank account and does not give me any options to change it to my card, which now delays the delivery of the goods I need for my vacation. They may not arrive on time now. How do I change it after the transaction has been finalises?

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PayPal_david
Moderator
Moderator

Hi there Gosnelld

 

Can I ask, is your card due to expire soon? If it is, that could be our internal security system preventing the card from being used to fund your recent payment attempt.

 

It's not possible for anyone to edit or change the funding option of a payment once the transaction has been sent from your PayPal account.

 

David.

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