Change Password

Princessdawn
New Community Member

I tried to change password but login only accepts my old one

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi Princessdawn,

 

Welcome to the PayPal community forum. New members are always welcome.

 

This can happen if the new password you are entering is not strong enough. If the new password you are putting in is showing as fair or weak it will not be accepted. Try changing it again and ensure it shows as strong. This should resolve it for you.

 

Thanks for posting

Paula

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