Card showing expired even though it's still in date.

LucMere
New Community Member

my card expires in 2 days, however I cannot purchase any items or re-add the card after removing it. Am being told "Enter a valid expiry date", even though there's two days left in the month.

 

I've found community questions from 4 years ago stating they were suffering from this and the user being told it's a glitch, yet it's still happening. 

 

 

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2 REPLIES 2

LucMere
New Community Member
Additionally, I'm also getting this "Enter a valid date" message when using the guest login as well. The website doesn't allow card purchases and only works through Paypal...
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PayPal_Martin
Moderator
Moderator

Hey LucMere,

 

As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

This should not happen, there could be something =else blocking it.

 

Thanks

 

Martin

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