Can't remove old bank card

Bern52
Contributor
Contributor

I see this is has been a problem to others for years but if I could just make my new up-to-date bank card the Primary one then I don't mind the numbers just sitting there. I have NO transactions pending so why isn't it possible to update my info?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Bern52

 

Why can't you make your new card primary?


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Bern52
Contributor
Contributor

 


@kernowlass wrote:

@Bern52

 

Why can't you make your new card primary?


Because I go to Update and it gives me the message - can't do it due to pending transaction - which is nonsense, there are none.

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kernowlass
Esteemed Advisor
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@Bern52

 

Do you have any ongoing subscriptions that come out from that card??


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Bern52
Contributor
Contributor

No, I've checked. It is an extinct card!

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