Business Contact Name Change

[millicano]

Uploaded the necessary documents to enact this weeks ago bit nothing has happened. the name change has not happened, neither has there been any request for further documents etc. Emails to PP just get stock responses. Trying to speak with anyone who has ability to do anything virtually impossible - last attempt today has a 2hour wait time. When I have spoken to someone, promises to sort out within 24 hours etc. have just not happened. Is there a further escalation route or is this just how PP customer service is??

[PayPal_Martin]

Hello millicano, 

Firstly I would like to welcome you to our community.

As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

Thanks

Martin

[Ippoasi]

I have the exact same problem and tried via Twitter the other day. At least I got a response but now nothing is happening anymore. This has been going on for five weeks! Were you lucky?