Bank processin error

David5th
Contributor
Contributor

Just received following

 


On , we attempted to transfer  from your bank account, ending in XXXX. This transfer was returned by your bank on  for the reason below:

There was a bank processing error.


As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank.

 

However it has not been removed from PayPal and all details of account are correct as it's listed as confirmed.

 

Anyone have any ideas, all help welcome...Please.

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1 REPLY 1

PayPal_Siobhán
Moderator
Moderator
Hi there David5th, Sounds like you have had a failed transfer from your bank account. Please check your transaction history to clarify this. If you have completed payments successfully from your bank account since the direct debit must be still active. If however you are still experiencing problems I would advise that you remove your bank account, re-add it and complete the confirmation process again ro reinstate the direct debit. Hope this helps! Siobhan
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