BUG - confirm bank acc, confirmation code field disabled using edge

shawn2828
New Community Member

I have just added a bank account to my new paypal account. I checked my bank statement and retrieved 4 digit code sent by paypal.

 

Logged into paypal account using edge browser.

I then viewed account via paypal wallet, clicked on [Submit confirmation code]. I cannot enter the code as the confirmation field is disabled

 

I logged in using chrome and field was not disabled

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1 REPLY 1

tsenkov
New Community Member

In my case it is inactive everywhere (Chrome, Firefox and Safari)... I called support and they've inputted the code for me and now my account has a verified credit card, but the bank account stays with a warning of not being confirmed. The support officer assured me this is OK...

 

For people trying to resolve this issue - if you have a bank account and a credit/debit card awaiting confirmation, I think the support officer entered the 4digits in the Credit Card confirmation.

 

I still don't like seeing this warning and hope this is a temporary issue to be resolved soon (one would think that PayPal had figured such things out, long time ago).

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