Addresses

Sjs92
New Community Member

I placed an order on a retail site and after selecting pay with PayPal was taken to a PayPal web address with webapp/Hermes in the web address (can't remember the full address but I took a screen shot). On the left of the screen was my one and only address but the preferred address at the top wasn't mine. I was very close to clicking pay now when I noticed and made the correction. Using Google to search the address I found it was our local Hobby Craft store. The odd thing was I had previously ordered from that store's web site using their collect in store option.

It seems that PayPal may have changed their app which now allows a supplier to change my preferred address to that of a store.

Can this be true?

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1 REPLY 1

PayPal_Martin
Moderator
Moderator

Hi Sjs92,

 

Welcome to our Community!

 

It would seem the delivery address in this case the collection address , was added or saved to your profile. This would have been when you made the last purchase with that Merchant.

I would suggest your clear the cache and cookies on your browser and double check the settings on your PayPal account.

 

Thanks

 

Martin

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