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syoobe New Community Member
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Email notification has missing item description

[ Edited ]

Hi there

I am with our web developing having an issue with adaptive chain payment missing order details.

we are as admin has set to secondary receiver and seller has set to primary receiver since seller has responsibility to shipping the item and syoobe has an admin marketplace only take small ammount for fee commission.

here detail email from seller when get paidSmiley Sadxxx) LLC Just sent you money with paypal

 

Payment details:

Ammount  $8.00

Transaction date: Febuary 2, 2017

Transaction ID: 6JG823243M4244632

Messages: 170202-0001285

 

That email for seller if i compare with simmilar email from other marketplace email from paypal when received payment from buyer has totally different since that should come with order details and shipping address.

 

PayPal logoFeb 1, 2017 05:39:13 PST
Transaction ID: 2NR71354Y5191270J
Hello xxx LLC,

You received a payment of $100.00 USD from xxx
Thanks for using PayPal. You can now ship any items.To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.

Seller Protection - Eligible
 




Buyer
username

receiver email
Note to seller
The buyer hasn't sent a note.
Shipping address - confirmed
xxxx
xxx9 NW 88th Ave
Hialeah Gdns, FL 33018-4530
United States
Shipping details
You haven’t added any shipping details.

DescriptionUnit priceQtyAmount
IPHONE 6S Cracked Glass Screen REPAIR REPLACEMENT SERVICE With OCA FILM
Item# 201602005704
$25.00 USD4$100.00 USD
 
Shipping and handling$0.00 USD
Total$100.00 USD
Payment$100.00 USD

Payment sent to paypal id
 
 
Questions? Go to the Help Center at: www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.


Copyright © 1999-2017 PayPal. All rights reserved.

PayPal Email ID PP753 - f6b8a9d5ee048

 

That also same as buyer email get from paypal when buyer paid the item has missing order details

here the email details:

 

Hello xxx LLC,

 

This email confirms you have paid using paypal.

 

Payment details

 

Receiver email: email ID

Amount: $8.00 USD

Transaction date: febuary 2, 2017

 

Status completed

transaction ID: 17J0864128118743X

 

 

AGAIN IF I COMPARE THE EMAIL FOR BUYER FROM ANOTHER MARKETPLACE HERE

 

Hello xxx LLC,

You sent a payment of $7.19 USD to xxx (paypal ID)

Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.

 

It may take a few moments for this transaction to appear in your account.


Seller
XXX
PAYPAL id
 
 
Shipping address - confirmed
xxx username
39 x xxx
# 203
Rochester, NH 03867-2755
United States
Shipping details
The seller hasn’t provided any shipping details yet.

 

DescriptionUnit priceQtyAmount
 
New 500M Cutting Wire Line Separator LCD Outer Glass For Cell phone/Samsung 
Item# 311549067851
$7.19 USD1$7.19 USD
 Logo 
 
Shipping and handling$0.00 USD
Insurance - not offered----
Total$7.19 USD
Payment$7.19 USD

Payment sent topaypal ID
 

 

Please we need your help to figure out what the problem and thanks in advance,

 

P.S: i can send file detail if you have request, 

 

Regards

HOk

syoobe.com

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