Pay Pal Smart Connect- set as first choice to pay for purchases

Starsnsnow
Contributor
Contributor

So, my Pay Pal Smart Connect is set up as the primary form of payment for purchases. I have $400 available, but it keeps charging my bank card instead. I have gone to preferences and reset it, just to make sure, but it keeps processing this way. What do I do?

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PayPal_Andy
Moderator
Moderator

Starsnsnow-  Really, you'd need to contact our customer service to have the situation fully reviewed.  It could be that the merchant you're trying to pay doesn't accept Smart Connect, but at this point, that's just a guess.

 

Andy

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