unable to contact paypal

steve107
Contributor
Contributor

they have stopped me using my account for no reason saying my info is incorrect even though that info puts me in here and when i try to contact them to get sorted i am not allowed to insert correct date because there calendar is wrong and will not allow me to send email all i want is an easy way to contact them to get my account i have used for many years without changes usable again i have reset passwords 4 or 5 times and can only get access to my account not use the thing

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@steve107

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

In the UK its free from any landline phone.




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steve107
Contributor
Contributor
What about email old not happy on phone and dont know number
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kernowlass
Esteemed Advisor
Esteemed Advisor

@steve107

 

I just told you HOW to get the number.

If you want to email go ahead but I thought you actually wanted to resolve things.


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