spoof@paypal.com not working + advice page "does not exist"

acme01
New Community Member

I have been reporting scam emails to Paypal for years by expanding the header information and forwarding the email to:
spoof@paypal.com

 

When I tried to do that today the email would not send and I get the error message:

 

An error occurred while sending mail. The mail server responded:
5.1.1 <spoof@paypal.com> is not a valid mailbox.
Please check the message recipient "spoof@paypal.com" and try again.

 

So I searched on google for further instructions and found a link to the page:
https://www.paypal.com/webapps/mpp/security/report-problem

 

But this page no longer exists (although it still shows up in google search results).

How can I forward scam / phishing emails to Paypal please?

Thanks.

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1 REPLY 1

N_Morrison
New Community Member

The address works but their software strips out the message then complains that "it must have been attached". It wasn't.

 

And I used Thunderbird and also Hotmail web to forward it. Neither worked.

 

Their 'help' is quite useless and goes around in circles getting nowhere. I'm not phoning because I don't expect them to understand the problem.

 

Another fail.

 

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