You cannot add a bank account at this time.

Anastasia_K
Contributor
Contributor

I've made a simple mistake by requesting two direct deposits, and when I tried to confirm my bank account I've entered the wrong amount and it resuslted in my bank account getting disabled. 

 

MY bank account is fine and active, but now I can't add a bank account to my PayPal account. I've sent many messages to customer support but I've only got an automated responces. 

 

How can this be resolved? How long will I have to wait until customer support helps me with this issue?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Anastasia_K

 

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".

OR

 

have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


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