Wondering if anyone can offer some advice as after numerous emails and phone calls I cannot solve my problem. I changed my mobile a while back.However,despite changing the number in my account I cannot access my account without answering security questions as the security verification text lists my old number. I have contacted Paypal they only see the new number and I have sent them screenshots showing the old number listed during log in. I cannot get any real help from Paypal any ideas?
Hi. I've also got the same problem. I have gone over all the settings and there is nothing left to change. I feel PAYPAL staff need to look into this one for us.
I too have OTPs being sent to my old mobile number.
I have checked all the settings, and they are correct in showing my new number.
I have to verify a different way. (I tried geting a call to my Landline and that method failed!) I have to use my stored secure information to verify who I am.
I have tried contacting PayPal and have got nowhere.
