Tablet App not working

Dek_B
Contributor
Contributor

I have just come to use my PayPal app on my tablet for the first time in a while only to find it won't work.  It won't let me log in and says i need to update to the new version, but when i go on the play store it says that my device is not compatible with this version!! My device, a Samsung Galaxy Tab A,is not even 12 months old. Why won't my app work any more?  Why can't i download a working version? 

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12 REPLIES 12

biffmalibu3
New Community Member

Same for my Asus ZenPad tablet. Just started today. App works fine on !y Google Pixel 2 XL.

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Dek_B
Contributor
Contributor
Managed to get it working by downloading from third party web site. Works fine again now.
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Dek_B
Contributor
Contributor
Managed to get it working by downloading from third party web site. Works fine again now.
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horatiobully
Contributor
Contributor

Dek_B 

plz post third party link thanks

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Dek_B
Contributor
Contributor

I think it was here. It's been a while since i did it so can't be 100% sure. 

 

https://paypal.en.uptodown.com/android/download

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PeterBludd
Contributor
Contributor

Galaxy Tab S3 here, I'm annoyed that I have to use the phone instead of the tab all of a sudden. Fix this PayPal!

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Dek_B
Contributor
Contributor

Hi PeterBludd

 

My paypal works fine since i downloaded it from https://paypal.en.uptodown.com/android/download

 

It only seems to be the google play app that doesn't work.

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PeterBludd
Contributor
Contributor
I saw that, but I'm not about to trust a 3rd party site for financial apps.
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Dek_B
Contributor
Contributor

Its the same app! Exactly the same app, the only different be is this one works.  I don't know why the "normal" app stopped working, no-one has explained that yet but this download looks and behaves exactly the same. There's no difference between the two except this one WORKS. 

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