Stopped payment method for "security" purposes?

RachyD1133
Member
Member

Ok so I change my email address on my Paypal, and then the next day decide to pay and bod for the 50+ items I have been watching for well over 7days! All are items from exactly the same category that I always purchase from (crafts) yet Paypal see it as a security breach and tell me I need to use another of my payment methods!

I try a second set of details in my Paypal to pay for an item and it works fine... however, the funds have specifically been trnasferred to the first method for these items!

Any ideas how long until I get to use the original method again? I have over 20 items awaiting to be paid for!

 

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1 REPLY 1

PayPal_lucy
Moderator
Moderator

Hey there,

 

Do you know has the card been fully confirmed? When you added the card did you complete the confirmation with the 4 digit code being sent to your card statement?

 

If not, please follow the steps below to complete the card confirmation process as this helps reduce the chance of payments being stopped.

 

Here’s how to confirm your credit card:


1. Go to www.paypal.co.uk and log in to your account.
2. Click ‘Profile’ near the top of the page.
3. Click 'My money.'
4. Click 'Update' beside 'Debit and credit cards.'
5. Click ‘Link and Confirm My Card.’
6. Click ‘Save and Continue.’

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