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HI,
received this email today
Dear valued client,
We are sorry to inform you that we weren't able to confirm the validity of your current billing information with our automatic monthly billing renewal service.
Why is my service disabled?
We were unable to validate your current billing address and/or phone number.
What can I do to resolve the problem?
You must update your address and phone number on your account by clicking the link below and following the steps. The process takes less than 30 seconds.
Is it legit?
Thanks
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Its a spoof, DO NOT USE ANY LINK.
Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Valued Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
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Its a spoof, DO NOT USE ANY LINK.
Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Valued Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

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