Paypal instruction email doesn't follow the Paypal website

Brunlea
Contributor
Contributor

I accidently clicked the link to save my computer so that I can login to Paypal without entering my password.  I want to change this and I read the email from Paypal to see how to do it, but following the instructions does not tally with what i'm seeing in my Paypal account.  Clicking Security takes me to a help page where the search for "Stay logged in for faster purchases" shows nothing relating to the subject.

 

Please make your instructions match what we see.  Please tell me how to edit the security options.

 

"Dear Suchaperson,

 

You've opted to bypass logging in to your PayPal account when making purchases from this device: aComputerIOwn

 

Now when you pay with PayPal, we won’t ask you for your password, PIN or security key every time. That way, you can pay more quickly on thousands of sites that accept PayPal. You'll still need to log in, for example, when you use a different device or browser or to view your account information and activity.

 

If you share this device, or if it’s stolen, please turn off this option immediately. Otherwise, you may not be covered for unauthorised transactions. Your rights under PayPal Buyer Protection are not affected.

 

To turn this off:

 

Log in to your PayPal account.
Go to Profile.
Click Security.
Click Stay logged in for faster purchases.
Click Log Out Everywhere.

 

Yours sincerely,
PayPal"

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7 REPLIES 7

minty1
Advisor
Advisor

Hi Brunlea

 

Log in

Click profile

Click security(between account and notifications)

 

 

 

Stay logged in is the last option on the right underneath mobile devices

Click edit

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Brunlea
Contributor
Contributor
I click Security and it takes me to a FAQ help page with no subject relating to my problem, even when searching.
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minty1
Advisor
Advisor

Are u on the new site or old classic site?

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Brunlea
Contributor
Contributor
It seems to be a mixture of the old and new (Wordpress?). I've tried Firefox and Chrome and I've done a hard refresh.
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minty1
Advisor
Advisor

Are u clicking security at the bottom of the page?

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Brunlea
Contributor
Contributor
I'm not at my computer now but there were two Security links, top and bottom. Clicking the top one just refreshed my transactions/home page and sometimes took me to a help page, and the bottom one took me to a help page. I'll try again later this evening or tomorrow.
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minty1
Advisor
Advisor

How strange its definitely the top security u want between account and notifications not the bottom one

Try clearing your history and starting afresh later?

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