On 12th November 2014 my old PayPal account was locked because my balance was below zero and I lost access to my email so I didn't realise it was below zero. After solving my issue with my account, I finally found out my PayPal account was locked, and so I can't fix the balance.
I've created a new account today and I'd like to link my bankcard with it, but I can't because it's still linked to the locked account. Please help me fix this, any help appreciated.
Click on the words "Contact" at the bottom of your paypal account summary > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".
OR have you considered contacting Customer Service via Facebook or Twitter?
