My wife's PayPal account hacked what a joke

floydy
Contributor
Contributor
£1300 is to be transacted through her account tomorrow. How could this happen when it's supposed to be a secure payment method what a f*****g joke. How is this to be resolved PayPal ?
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

PayPal is secure but if her account was hacked then maybe get a more secure password and double check your anti virus. 

 

Also check she has not responded to a spoof email supposedly from PayPal as that is how most accounts are hijacked. 

 

Have you filed for an unauthorised transaction via the resolution tab in your PayPal account? 


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floydy
Contributor
Contributor
Thanks for response. She's followed instructions via paypal as to what to do. Her bank are hopefully going to stop the transactions the fraud dept are ringing her tomorrow
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kernowlass
Esteemed Advisor
Esteemed Advisor

Between the bank and PayPal it should be sorted but I hope you have filed via the resolution tab as well. 

 

Please check the other options as they are the main ways horrid scammers get your account. 

 

Good luck and keep us updated. 

 

 


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floydy
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Thanks will do
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