Help me before I lose my mind

Missbkerri
Contributor
Contributor
My refund has been sent to my old account I've been locked out of for some reason when I try and log in it says somethings gone wrong. And my refund has been sent to this account I'm logged out of. And PayPal online help is shite
Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Missbkerri

 

Is your old account closed? Only you are only allowed x2 paypal accounts if x1 is personal and the other x1 is business.

If you have 2 of the same kind paypal has been known to close or limit one or both.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Missbkerri
Contributor
Contributor
Hi, yes it was also a personal account but my refund was sent to that email address. I'm wondering what will happen to my money if the account has closed
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.