Had a problem with my old account

izzyk11
Contributor
Contributor

Hi Everyone

I had a problem a few years ago when my Capital One Credit Card declined a payment to Viking Ltd for a small amount.

For this reason I stopped using PayPal for a while. I had a good track rating.

I started using a new PayPal Account using a different Credit Card and, so far, I am very satisfied.

Last week I had a burglary in my house and a few things were taken. Some of the items were bought through my old account. Now, the insurance company has asked me for Proof of Purchase and the only way I can provide that is by accessing my old account, which I don't remember closing, so may be existing.

I have found payment details from my Capital One statements. I no longer use the Capital One Card.

I have the seller ID BUT I cannot find the first seller that I searched for.

Is it possible to request details from PayPal or Ebay?

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