Contacting paypal

claudibee
New Community Member

Hello everyone.  I'm having difficulty contacting a human being at Paypal about a forgotten password.  I've had the automated help, but for some reason I'm not receiving the email that apparently is being sent to me.  I can't seem to find a way to talk to a real person and the automated help goes into a loop and doesn't put me through to anyone.  Does anybody know of a phone number that gets me through to proper customer services? I would be eternally grateful for some help.  Thank you very much.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@claudibee

 





Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR just say the word 'Agent'".

In the UK its free from any landline phone.




OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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