Account hacked

Dollylicious
New Community Member
I just received a confirmation code via text from PayPal for something I haven't authorised in Russia I. e. I have been hacked!!! I have reported this on the PayPal website. What happens next? Will money be taken from my account? I have changed my password but do I need to do anything more? Thanks in advance as I'm very concerned.
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PayPal_Donna
Moderator
Moderator

Hello Dollylicious,

 

Welcome to the PayPal community and thank you for your post.

 

It sounds like you have reported this payment so going forward keep an eye on your PayPal Resolution Centre and your emails for any updates from the relevant team. Please also make sure you have changed your password & security questions on PayPal and ran a full scan for viruses on any device you currently use. We'll be in touch.

 

-Donna

 

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