To Many Refunds

[PaisleysMuva]

A buyer made a purchase online for a book but inputed the incorrect mailing address. Per the buyers request I canceled the order and issued a refund so he can make a new order with the correct address. Becuase I was unable to locate the cancel order button via Ebay, i issued a refund via Paypal. I then canceld the order on Ebay (after searching high and low) and they automaticlly issued a refund for the same order. So I refunded the customer twice. What am I to do in this situation?

[Quandary]

You may want to start with eBay's customer support for guidance.

[Whac-A-Mole]

how did you issue the refund from Paypal?

did you look up the original transaction and refund?if so,then there is no duplicate Ebay refund.

if the paypal refund is a new transaction ,then is it for goods and services?

if so,file dispute of item not received,or just ask the buyer to return the payment.