Refund runing in my favor changed?

ironalice
Contributor
Contributor

I filed a claim for a purchased item not arrving / lost in transit.  
Paypal seemed to have ruled in my favor, as I recieved an email stating;

"We have concluded our investigation into your case and have decided in your
favor.

We were able to recover $60.00 USD and this amount has been credited to

you.  Please allow five business days for this adjustment to be posted."

The Refund on my account also shows  +60 and completed,   yet when I take a look at the resolution center I see this;

"Status

After careful consideration, we're unable to decide this claim in your favor at this time."

Does that mean they have changed there original decision ?  I am cunfused as to what is going on here.

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1 REPLY 1

girdejei
Contributor
Contributor
Same situation. Do I need to do something? I’ve got refund to my card already but didn’t get any message about changed decision.
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