Can a buyer remove payment from PayPal after I ship an item?

kennyv57
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I haven't sold on eBay for a long time so there is a hold on the funds just received from an auction... My concern is the winning bidder just joined eBay last week and has zero feedback. The item sold for over $1200 so I'm wondering if there's anything I can do to insure I get the funds. The dollar sign in eBay is black as well as the checkmark and shipping label... The payment shows as pending in my paypal account. Am I safe here? Thanks in advance! 

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Linc1957
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@kennyv57


@kennyv57 wrote:
Thanks much for your response.. Yes it was a hold because I have not sold on eBay in quite some time. I did insure and have signature required and it's in the USPS as we speak. Will be holding my breath but hopefully all will go well.. Thanks again!!

Excellent, well you've done what you can for now ... lets hope it goes smoothly and you are more than welcome!

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Linc1957
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@kennyv57  If the PayPal web site shows Payment from Buyer is pending then do NOT ship.  If however the Pending PayPal payment to you is because of a normal "upto" 21 day hold on either New accounts or reactivated dormat accounts then that is normal.  If it is okay to ship make sure you insure the shipment, you MUST cover the item with insurance (eBay policy is anything over $ 750.00 requires insurance paid by Seller), I would also add signature required for that amount too, all out of your pocket per policy. Add tracking too and when it shows delivered often your funds will be released ahead of the 21 day hold period.

As for the zero FB Buyer ... that's hit or miss, I had a nice auction bid really high with a Buyer who actually joined during the 5 day auction and eventually won.  I sweated things out for the 180 days PayPal allows for their claims but it went well.  However, my item was not a high value piece of electronics like a mobile phone, computer, etc.  If yours is a high value item like that then yes, on a ceratin level you are at risk but if they paid and you have the go ahead to ship then you should do that.  And of course we all hope it goes through without issue for you.

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kennyv57
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Thanks much for your response.. Yes it was a hold because I have not sold on eBay in quite some time. I did insure and have signature required and it's in the USPS as we speak. Will be holding my breath but hopefully all will go well.. Thanks again!!
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Solved

Linc1957
Frequent Contributor
Frequent Contributor

@kennyv57


@kennyv57 wrote:
Thanks much for your response.. Yes it was a hold because I have not sold on eBay in quite some time. I did insure and have signature required and it's in the USPS as we speak. Will be holding my breath but hopefully all will go well.. Thanks again!!

Excellent, well you've done what you can for now ... lets hope it goes smoothly and you are more than welcome!

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Chrisc123
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Contributor

NOPE, DO NOT SHIP!! I JUST GOT BURNED FROM AN IPHONE SALE, AS SOON AS I RECEIVED PMNT, THE BUYER CANCELLED THE PENDING PAYMENT

 

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Whac-A-Mole
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This is something I dont understand and I am a veteran Ebay seller,how can a buyer cancel a payment?

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