About eBay restriction

[enikeemd]

Hello 

  Today i recieve this message

We've noticed some activity on your accounts, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to your eBay and PayPal accounts.

Depending on the situation, some of your listings may have been removed, and you may not be able to do the following:
-- Create new listings for certain items.
-- Withdraw/send funds from PayPal. (You'll still receive payments, though.)

To help us remove the restriction on your account, you'll need to:
1. Log in to your PayPal account.
2. Select the "My Account" tab.
3. Select "Resolution Center."
4. Go to the "Action" column, and then click the "Resolve" button.
5. Complete the steps for each requirement.

Once you've completed the steps above, we'll review your information and let you know by email if we've cleared the restriction. Please understand that we may ask you for a few more details before we can get everything resolved.

We appreciate your help. We'll get this resolved as quickly as we can.

Thanks,

eBay

I call eBya and they sey that is Paypal restriction so need to contact paypal. Maybe you know what to do >?? Now i cant list on ebay ((( 

[kernowlass]

@enikeemd

Why don't you do what they told you to do??

>>

To help us remove the restriction on your account, you'll need to:
1. Log in to your PayPal account.
2. Select the "My Account" tab.
3. Select "Resolution Center."
4. Go to the "Action" column, and then click the "Resolve" button.
5. Complete the steps for each requirement.

[enikeemd]

I try to do. But when i enter in Resolution Center i cant find

4. Go to the "Action" column, and then click the "Resolve" button.
5. Complete the steps for each requirement.

   or i do smth wrongg ??

[kernowlass]

@enikeemd

OK then your best bet is to contact customer services and ask what the problem is.

>>

Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).

When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".



OR have you considered contacting Customer Service via Facebook or Twitter?

You can send them a personal message from their facebook or twitter pages.

It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[enikeemd]

 Hi again 

  Thank you. I write to paypal on Facebook and sent a Message on Paypal. 

  I call the paypal help center.... I talk with the girl about 20 min and she didn't help me ... was dissconected... 

  I try to withdraw funds from paypal and all is ok. ... one second and funds are on my card.... 

 Write here, maybe someone too have\had the same problem ((( 

  I spent a lot of money by calling Help center paypal\Ebay ... 

 Maybe on Facebook will receive the replie )) ((( 

[lancelotme]

Is this really an Ebay email?

If this is from Ebay,you should be able to go to My Ebay and find this piece of email in in box?

Ebay and Paypal are now 2 separate companies,Ebay would not ask you to resolve Ebay activities by logging on to your Paypal account,and you said there is no problem with your PAYPAL account,you cant find a case open in resolution center and you have no problem withdrawing money?

try listing or relisting your Ebay listing and see what happens?

note the email you received,where does it come from?

[lancelotme]

Is there any clickable link in the email?

[kernowlass]

@lancelotme

I don't think its a spoof as ebay say its from paypal and the OP now can't list on ebay until it is sorted.

[lancelotme]

But when he goes to his Paypal account,there is no case open?

He should call Ebay again and ask how to proceed if no case is open under resolution?

[enikeemd]

Ohhh, i really so tired now ... 

  What i do for this moment,

 Yesterday i call Ebay and ask what to do , they say to call Paypal. I call paypal and talk a little and was disconected... after i write a letter on Facebook and in Paypal. Today i receive a message on paypal, they say that they think that this is a fake letter to delete and to change a password ... Ok I change and delete. After i call Paypal... The employeer say that with my account Paypal, is all okey. I didn't have any open unresolved case. Say that need to contact Ebay ahhhh, She prupose to connect with ebay i say Ok ... I was connected with eBay ... i explain AGAIN my problem ... and.... I cant help you But i can Connect you with one who can help .... Ahh .... i say ok .. and was disconnected ... money on phone ended (about 40 usd spend)... 

  Maybe are another way to resolve this problem ?? I cant list ... but i need ... i have a good feedbacks im Top seller and Power seller ... I work hard and Only subscribed to a story (open a shop or how its called) ahhh .... 

  On Letter that i receive no Links ... ((

 Sorry for my English, its bad i know. 

 Thanks