[SOLVED] Can't Add UPS Account to Paypal to Print Shipping Label

Jakoul
Contributor
Contributor

I'm running into a bit of an issue. I have sold an item on Ebay and had UPS listed as the shipping. It takes me to a page to add a UPS account to my Paypal account and I follow the instructions without issue. However, after I click on "I agree" after reviewing the terms & conditions I get the error, "PayPal Shipping is not available. We apologize for the inconvenience.". This happens with a UPS account made on the UPS website as well as the ones made through Paypal. My account has no current associated UPS account and I get the same error if I try to add it under settings. I first tried 6 hours ago and am still getting the problem. How do I get around, "PayPal Shipping is not available. We apologize for the inconvenience."? Is the service currently down?

 

I ended up calling Paypal and the cause was UPS needs a home phone number on the Paypal account but I had my phone number under mobile by accident.

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supersue427
New Community Member

Your post solved my problem - thank you!!!!

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