Negative Balance

[budasti]

Okay, so I've always used paypal to pay on eBay and there has always been £0 balance in my paypal account but it takes it off my card. Never had a problem.

I sold for the first time ever on eBay a few weeks back, all the money went into my paypal account and I withdrew it to be sent into my bank account. Again, nice and simple.

I've just tried to buy an ebay item and paypal have said I have a negative balance (which I definitely shouldn't have) and wants me to 'top up' my paypal account. I've never had to do this before, at all, so is there anything I can do to change the settings so that I can just do what I did before? So that the money just automatically comes out of my bank account and so I don't have to transfer it to paypal first?

Thanks in advance!

[kernowlass]

@budasti

Firstly check in the resolution centre that your buyer did not make a dispute so paypal refunded her and came after you for the funds by putting you into negative balance.

Then check your card linked to your paypal account is not out of date and needing to be updated.

Then check that your ebay fees have not been taken and listed in your transaction history but not taken from your card.